Repairs are normally made on the premises. I will ask qualifying questions during your initial phone call in order to determine whether the repair is "minor" or "major" in nature.
A written estimate at our "Minimum Service Call Rate" will be provided upon request. If the customer decides to go ahead with the job immediately and pays the downpayment of one half or more of the total invoice, THEN THE WRITTEN ESTIMATE FEE WILL BE WAIVED.
Many minor repairs take under one hour and can be estimated verbally and then completed on the same day as the tuning.